Account Manager

zgmemployees

Full-time Other-General
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Location
calgary, ab, Canada
Posted
July 13, 2026

Job Description

We’re ZGM, a full‑service agency in Alberta with offices in Calgary and Edmonton. We’re looking for a resourceful and collaborative Account Manager for our Calgary office.

RESPONSIBILITIES

  • Manage daily client requests, ensuring all projects are properly assigned, resourced, and executed on time.
  • Serve as the primary liaison between clients and internal teams, keeping all stakeholders informed on account activity and project status.
  • Develop a thorough understanding of each client’s business, industry, and competitive landscape to inform strategic recommendations.
  • Build and maintain strong, trust‑based client relationships that support long‑term partnership and growth.
  • Lead every stage of the strategic, creative, and production processes — from brief to delivery.
  • Develop clear, insightful creative briefs that align internal teams around client objectives.
  • Create and maintain work‑back schedules and ...