Account Manager

Proactive Global

Full-time other-general
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Location
Bury St Edmunds, Suffolk, United Kingdom
Posted
July 24, 2026

Job Description

Account Manager

We are looking for an Account Manager to operate as the lead point of contact for any and all matters specific to your accounts and to provide cover for other Account Managers during periods of holiday or absence.

Key Responsibilities

* Ensuring timely, successful, and efficient delivery of our products according to customer needs.

* Customer interface.

* Effective resolution of site issues before they become problems for the contractor and/or client.

* Maintain a culture of service excellence.

* Building and maintaining strong, long-lasting customer relationships.

* Commercial awareness to maximise profitability without impacting customer satisfaction.

* Provision of sales information to Finance.

* Provision of compliance certification to enable project sign off.

* Maintain accurate programme trackers.

* Attendance at daily production meetings.

* Ad hoc dut...