Location
lambunao, iloilo, Philippines
Posted
July 16, 2026
Job Description
Position Overview
MCI is a tech‑enabled business services company focused on Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions. We build and support contact centers for industries such as healthcare, retail, and technology.
We are looking for an Account Management Specialist to manage and grow a portfolio of long‑term clients, identify new revenue opportunities, and deliver high‑quality service.
Key Responsibilities
- Strategize and execute account growth plans to exceed sales targets.
- Build, nurture, and maintain strong relationships with key stakeholders.
- Upsell and cross‑sell product and service offerings within existing accounts.
- Address client concerns promptly to ensure satisfaction.
- Monitor account metrics and report on sales performance.
- Contribute to company‑wide initiatives and support cross‑functional goals.
- Take on add...