Location
Mascot, Australia, Australia
Posted
June 18, 2026
Job Description
C.H. Robinson is seeking an Account Executive (Customer Excellence Executive) to join the Global Account Management team in Sydney. The Customer Excellence Executive is responsible for managing the operational relationship for a portfolio of small to medium-sized transactional accounts, serving as the primary point of contact for service delivery and performance. This role is centered on customer retention and operational efficiency.
The position supports transactional operations by ensuring seamless processing and coordination between Customer Excellence Centers across regions. Success in this role is driven by proactive engagement and a strong focus on customer satisfaction.
Through consistent communication and operational support, the Customer Excellence Executive builds and maintains trusted customer relationships. Leveraging C.H. Robinson’s services and tools, the role ensures customer goals are met while collaborating with internal teams to deliver smooth and re...
The position supports transactional operations by ensuring seamless processing and coordination between Customer Excellence Centers across regions. Success in this role is driven by proactive engagement and a strong focus on customer satisfaction.
Through consistent communication and operational support, the Customer Excellence Executive builds and maintains trusted customer relationships. Leveraging C.H. Robinson’s services and tools, the role ensures customer goals are met while collaborating with internal teams to deliver smooth and re...