Account Director

Dexterra Group

Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Ottawa, Ontario, Canada
Posted
March 13, 2026

Job Description

Job Description

We are seeking an experienced Account Director to oversee a large, complex government account. This is a highly client-facing role requiring strong leadership, hospitality-focused service delivery, and financial accountability.

Key Responsibilities

  • Lead revenue growth and ensure profitability for the assigned confidential account
  • Act as the primary client contact, ensuring exceptional service delivery and relationship management
  • Oversee daily operations across two service lines: Housekeeping and Maintenance/Handyman Services
  • Lead, mentor, and support on-site Managers and their teams
  • Manage staffing levels and workforce planning in alignment with seasonal demands
  • Oversee resource planning, scheduling, and operational execution
  • Maintain high standards of service quality with a strong hospitality mindset
  • Drive client satisfaction, issue resolution, and long-term...

    • Job Details

    • Job Type
      Full-time
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      March 13, 2026
    • Application Deadline
      April 22, 2026