Location
tlaquepaque, jalisco, Mexico
Posted
July 22, 2026
Job Description
Account Delivery Manager
This role has been designed as Onsite with an expectation that you will primarily work from an HPE partner/customer office.
Job Description
- Owns customer operational relationship: develops & nurtures to excellent customer satisfaction.
- Grows understanding of customer at local & country level to analyze delivery requirements & contribute to customer strategic business plan.
- Contact for operational & tactical issues representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication.
- Manages expense/cost target commitments for all service delivery requirements implementing & monitoring expense control.
- Ensures performance goals are met for all in scope services across all towers: identifying & analyzing gaps & implementing corrective action plans.
- Ability to effectively and proactively manage risk for low risk proj...