Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 21, 2026
Job Description
Position Overview
The Renewal Representative, Regional Accounts (SR3) is a skilled level contributor who independently manages high volume renewal cycles across assigned accounts. The role focuses on executing advanced communication and negotiation activities, optimizing renewal workflows, and supporting customer retention with minimal guidance.
Job Requisition ID
26WD99061
Responsibilities
- Execute End to End Renewal Motions: Independently own and execute full renewal workflows across assigned Regional Accounts
- Close Renewals: Defend existing customer base by driving timely, accurate renewal execution with minimal guidance
- Drive and Close Seat Expansions: Identify and close seat expansion opportunities (additional users across buyers, business units, divisions, or personas) at time of renewal using standard playbooks and creative approaches
- Monitor Auto Renewal Status: Monitor account auto renewal s...