Location
Bellevue, WA, United States
Posted
July 25, 2026
Job Description
Description
We are looking for a Director of Software Development to lead the technology organization behind Amazon's leave and accommodations platform — the largest, most automated employer-operated absence management system in the world. This platform processes millions of leave and accommodation requests annually across 60+ countries, administers nearly $1B in annual benefit payments at greater than 99.99% accuracy, and serves over 1.5 million employees through their most consequential workplace moments.
You will own the end-to-end technology strategy and delivery for two interconnected platforms that together manage the full spectrum of employee time-away and workplace modification. The core challenge: transforming a system built around human case managers into one where AI agents resolve straightforward cases autonomously, handle ambiguous cases with human oversight, and free human specialists to concentrate on the cases that genuinely require judgment and empathy. You will ...
We are looking for a Director of Software Development to lead the technology organization behind Amazon's leave and accommodations platform — the largest, most automated employer-operated absence management system in the world. This platform processes millions of leave and accommodation requests annually across 60+ countries, administers nearly $1B in annual benefit payments at greater than 99.99% accuracy, and serves over 1.5 million employees through their most consequential workplace moments.
You will own the end-to-end technology strategy and delivery for two interconnected platforms that together manage the full spectrum of employee time-away and workplace modification. The core challenge: transforming a system built around human case managers into one where AI agents resolve straightforward cases autonomously, handle ambiguous cases with human oversight, and free human specialists to concentrate on the cases that genuinely require judgment and empathy. You will ...