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Location
singapore, singapore, Singapore
Posted
July 17, 2026

Job Description

Job Responsibilities
  • Support HR-related inquiries received from employees, line managers or other stakeholders.
  • Manage the inquiries using available system, including logging of cases, re‑assigning to other teams when HR cannot answer, and closing within SLA.
  • Create and maintain HR‑related FAQs on the intranet and HR chatbot.
  • Manage and optimize the HR Support Centre knowledge database, ensuring its content remains accurate and up-to-date.
  • Participate in activities to promote the services of the HR Support Centre, such as designing electronic direct mailings and posters.
  • Support HR Operations by managing diverse administrative tasks, including but not limited to:
    • Liaising with vendors to follow up on background screening reports for candidates
    • Responding to reference check requests for former employees
    • Preparing certificates of employment for employees, based on specific request types
    • ...