2nd support analyst- Manchester

Ascent People Ltd

Full-time Other-General
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Location
Remote, Remote, South-Africa
Posted
July 15, 2026

Job Description

2nd support analyst – Manchester
Salary: Β£18,000 - Β£23,000 per annum + benefits.
Location: North West, Industry: IT, Posted: 07/10/2015.
The Role
2nd line service desk analyst to support clients' needs with professionalism, exceptional customer service, and expertise knowledge.
Qualifications
2+ years’ experience in a service desk/IT support role.
ITIL foundation.
Fantastic customer service skills.
Experience as 2nd line support.
Great communication skills.
Ability to adapt, maintain and modify internal support systems.
Benefits
Free, secure and onsite parking; free breakfast; career progression; friendly and professional working environment.