Location
Amersham, Buckinghamshire, United Kingdom
Posted
July 26, 2026
Job Description
Fortis are working with a great IT service provider to recruit a technical engineer to join their team. The role will be a mixture of office based (Amersham), client based and home based. You will be a strong communicator and have excellent customer service skills. You will be troubleshooting a wide variety of technical issues whilst handling 1st & 2nd line tickets with the occasional 3rd line thrown in. We are looking for general all rounders who can support a range of technologies but you MUST have good experience with M365, especially SharePoint.
This position would suit someone who has experience in 1st & 2nd line support working for an MSP working with multiple clients. Due to the location of clients having your own transport will be advantageous.
The Role
* Handling 1st & 2nd line issues
* Visiting client sites on a regular basis
* Assisting helpdesk when not on site
* Troubleshooting a variety of technical issues
<...
This position would suit someone who has experience in 1st & 2nd line support working for an MSP working with multiple clients. Due to the location of clients having your own transport will be advantageous.
The Role
* Handling 1st & 2nd line issues
* Visiting client sites on a regular basis
* Assisting helpdesk when not on site
* Troubleshooting a variety of technical issues
<...