Location
islamabad, islamabad capital territory, Pakistan
Posted
July 11, 2026
Job Description
XTIUM’s 24/7 global Enterprise Service Desk provides frontline IT support to end users, handling hardware/software issues, account management, and password resets via phone, email, and chat. You will use the knowledge base and escalate complex cases to higher tiers while contributing to a premium customer experience.
You’ll participate in team training to enhance technical skills and deliver a white-glove service, with a focus on timely resolutions and strong communication across stakeholders.
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