Location
ramsey, england, United-Kingdom
Posted
June 17, 2026
Job Description
Salary: Meridian Trust, Grade 4 Point 3-5
Hours of work: 37 hours per week, 52 weeks per year
We have an exciting opportunity to join our expanding team as a 1st Line IT Technician at Meridian Trust! This critical position will deliver excellent IT support, addressing IT tickets from both employees and students, and ensuring the quality of first-line support for IT issues.
The Opportunity
- Provide IT assistance to users and customers who contact our helpdesk. Record all tasks in the Helpdesk system and deliver remote support to telephone users.
- Make sure the IT equipment in all schools and across the trust are operating correctly, and regularly maintain the ICT equipment.
- Install new machines, replace defective ones, troubleshoot issues, repair equipment when necessary, and arrange for external repairs if needed.
- Visit our partner schools for IT maintenance and support, as well as to aid our other Academy teams ...