1st Line IT Support

Proactive.IT Appointments

Contract Computer Occupations
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Location
Crawley, England, United Kingdom
Posted
July 09, 2026

Job Description

11683JS
£180 – 200 per day


Contract Opportunity – 1st Line IT Support


£180-£200/day


Long term contract potential

We’re on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems.


This role is more than just answering tickets—you’ll be the first point of contact for users, keeping ticket queues under control while also getting involved in small IT projects that add variety to your day.

What you’ll be doing day to day:

  • Delivering exceptional customer service

  • Managing and resolving 1st line support tickets

  • Keeping ticket queues organised and on track

  • Troubleshooting hardware, software and Microsoft 365 issues

  • Supporting small IT projects and rollouts
  • What we’re looking for:

  • Previous 1st Line or Service Desk experience

  • Excellent communicatio...