1st Line Analyst - Stafford DC

Pets at Home Group Plc

Handforth Support Office Computer Occupations
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Location
Stafford, Queensland, Australia
Posted
July 17, 2026

Job Description

Description

Work Where Pets Inspire People – IT Support Analyst at Stafford

Here atΒ Pets at Home, we’re looking for anΒ IT Support AnalystΒ to be responsible for analysing and resolving colleague IT issues, and identifying technical solutions for colleagues, at our Stafford Fulfilment Centre.

About the Role:

This role combines a number of different aspects of IT support; providing 1st line advice and guidance for technical issues, delivering hardware, software and account provisioning requests for colleagues and also providing onsite IT support for all colleagues at our Stafford Fulfilment Centre across both the operation and Support Office.

Our site operates 24/7 and so the role will be worked on a shift rota basis, delivered over days and nights, which attracts an additional shift premium in addition to the base salary.

Rota (On Rotation):

Days

  • 4 days on / 4 days off
  • 4 days on ...