1st / 2nd Line IT Support Engineer

SER Limited

Full-time computer-and-mathematical
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Location
Blackburn, Lancashire, United Kingdom
Posted
June 13, 2026

Job Description

1st / 2nd Line IT Support Engineer

Blackburn
£28,000 – £32,000 DOE
Full-Time | Permanent

The Company

An established and growing Managed Service Provider is looking to recruit a 1st / 2nd Line IT Support Engineer to join its technical support team based in Blackburn. This is an excellent opportunity for a motivated IT professional looking to further develop their technical skillset within a fast-paced MSP environment.

The business places a strong emphasis on training, certifications, and personal development, with clear progression opportunities available as the team continues to grow. Initially this role will be fully onsite, with the potential for hybrid working further down the line.

The Role

Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting technical issues, managing tickets, supporting users remotely...