Location
Usaquén, Bogota, Colombia
Posted
July 26, 2026
Job Description
We are looking for a Technical Support Specialist to deliver exceptional technical support by troubleshooting software issues, guiding customers through product functionality, and ensuring timely resolution of support requests. You will collaborate closely with the Customer Success, Product, and Engineering teams to provide an outstanding customer experience while contributing to continuous product and process improvements.
Requisitos
- Experience providing technical support for software or SaaS products.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to quickly learn complex software platforms.
- Experience using CRM or ticketing systems (HubSpot i...